Thank you for shopping at Squokres.com. We are committed to providing quality products and services. If you are not entirely satisfied with your purchase from our website, we offer the following return and exchange service:
1.Return and Exchange Period
• You may apply for a return or exchange without reason within 30 days of receiving the product.
2.Conditions for Return and Exchange
• The product for return or exchange must be in its original state, unused, and include all original packaging.
• Customized products, special sale items, or gift cards may not be eligible for return or exchange.
3.Return and Exchange Process
• a) Please contact our customer service center via email to explain the reason for the return or exchange.
• b) Customer service will provide instructions and an address for the return or exchange.
• c) Follow the instructions to send the product back; we recommend using a trackable shipping service.
• d) After receiving the returned product, we will process your refund or exchange within 7 working days.
4.Shipping Costs and Liability
• The shipping cost for returning or exchanging the product shall be borne by the customer. If the return or exchange is due to our error (such as wrong shipment, product defect, etc.), we will cover the related shipping costs.
5.Refunds
• Refunds will be processed back to your original method of payment.
6.Contact Us
• If you have any questions about our return and exchange policy, please contact us at:
• Phone: (813)994-8068
• Email: time@squokres.com
• Address: 27015 Golden Meadow Dr, Zephyrhills, FL 33544
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